Services

Get the most out of your ServiceNow platform!

ServiceNow Expertise

 

Improve your workflows, optimize in-house IT processes and reduce operational business costs.

 
 
ServiceNow IT Service Management
 

ServiceNow IT Service Management

  • Service Catalog design and implementation;

  • Process design and development of Incident Management;

  • Service Request Management;

  • Problem Management, Change Management, Knowledge Management, and end-user oriented Service Portal.

 

ServiceNow IT Business Management

  • Centralize demand management;

  • Connecting development and operations;

  • Unifying resource management.

ServiceNow IT Asset Management
 

ServiceNow IT Asset Management

  • Design and development of CMDB and integrating it with the major ITSM processes;

  • Manage software licenses, hardware assets, and cloud resources

  • Govern Asset lifecycle

ServiceNow Customer Service Management
 

ServiceNow Customer Service Management

  • Discover solutions by engaging with colleagues and experts;

  • Find information using a knowledge base or ask the chatbot

  • Submit and view the status of common services – changes in personal data, password resets, etc

ServiceNow HR Service Delivery
 

ServiceNow HR Service Delivery

  • Improving productivity;

  • Streamline employee transitions;

  • Reduce calls and increase time to resolve cases

ServiceNow Facility Management
 

ServiceNow Facility Management

  • Asset Management

  • Preventive and Corrective Maintenance

  • Interactive Floor maps

  • Desk Booking and seat assignment

  • Parking Reservation

 
 

ServiceNow Parking Reservation Management

Visual, Interactive and Configurable way to manage your parking spaces fast and easy

 
 
ServiceNow Governance, Risk and Compliance
 

ServiceNow Governance, Risk and Compliance

  • Policy and Compliance Management

  • Risk and Audit Management

  • Vendor Risk Management

  • Operational Risk Management

  • Robust reporting and analytic

ServiceNow Field Service Management
 

ServiceNow Field Service Management

  • Enhanced customer experience

  • Increase operational efficiency

  • Improve resource effectiveness

  • Maximize asset uptime

  • Expand service revenue

ServiceNow VR
 

ServiceNow VR

An innovative approach to visualize CMDB relationships
and locations in VR to navigate easily through large structures.

 
ServiceNow Development and Integrations
 

ServiceNow Development and Integrations

  • Enhancements on the existing workflows

  • Development of scope applications

  • Integrations with any 3rd party tools

  • Mobile Development

 

ServiceNow Operation and Support

  • Scalable support services 24x7

  • Ad hoc requests for enhancements

ServiceNow Training
 

ServiceNow Training

  • ServiceNow end-user training

  • ServiceNow admin training

  • Advanced development training

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